Deluxino is operated by two companies: Global Digital Services Limited, which is regulated by the Gibraltar Gambling Commissioner, and 888 UK Limited, a company licensed by the UK Gambling Commission. Both companies are part of the hugely successful 888 Group, best known for gambling venues such as 888casino, 888poker, and 888sport.
Our Deluxino review thoroughly examines another member of this distinguished family and tells you everything you need to know to decide if this casino is right for you.
User Experience
At first glance, Deluxino may seem a bit mediocre with its predominantly white design and lack of fun animations. However, there is a lot more to see. All the games and promotions are revealed once you create an account.
The signup process is pretty standard. After you’ve answered a few questions regarding your relevant personal information, you’ll be asked to submit a document to confirm your identity. The Deluxino website protects all of your data with multiple layers of security. It uses intrusion prevention and firewall systems, encryption technology, authentication, and access controls, as well as both external and internal safety tests.
Although there’s no mobile app that you can download, we don’t believe that will be much of an issue as Deluxino is optimized to adapt perfectly to any device. Also, whether you access the website through Chrome, Mozilla, or Internet Explorer, it’ll always work well.
Bonuses and Promotion
Once you’ve made your first deposit of at least £20, you’ll get the Deluxino welcome offer, which entails 100 free spins and an extra £20 to play with. Make sure you use them within seven days of receiving the bonus, or they’ll expire. The money you get from playing slots with these free spins can be withdrawn only after you’ve wagered it 40 times.
While some slot halls give out more generous gifts to their new customers and Deluxino falls a bit short when it comes to its welcome promotion, it makes up for it with its generous daily rewards and luxurious loyalty programme.
In order to have the daily rewards credited to your Deluxino account, you’ll need to deposit £10 or more and type in the appropriate code. One such gift, for example, includes 100 free spins on a game of your choosing.
The VIP programme consists of seven levels. To keep climbing the loyalty ladder, you just have to make at least one deposit every 30 days. As a top-level member, you’ll receive 15 free spins per day plus a 2.5% monthly cashback.
Selection of Games
With hundreds of slots at your disposal, there is never any risk of boredom. The Deluxino game collection comprises some of the most popular titles currently available on the market, such as Berryburst, Cleopatra, Reel Rush, and Bonanza.
If, at any point, you feel like taking a short break from slots, you can head over to the scratch card section and try your luck with Diamond Strike Scratch, Casino Scratch, Hot Safari Scratch, Scratch Dr Love, and Scratch Foxin’ Wins.
Another important detail is that Deluxion is extremely dedicated to fair play gaming. Not only are all of its software providers carefully chosen, but every single one of its games uses a random number generator to determine the outcomes. The Deluxino software developers list includes many reputable names like Big Time Gaming, NetEnt, IGT, and Pragmatic Play.
Payment Methods
Punters based in the UK will be able to make deposits using Visa, Mastercard, paysafecard, PayPal, wire transfers, and Apple Pay. As far as withdrawals go, they’ll be limited to Visa, Mastercard, PayPal, and wire transfers.
A wire transfer is the only deposit method that isn’t instant. If you decide to use it, be prepared to wait between five and eight days to begin playing. Cashing out can take nearly as long – four to seven days with credit or debit cards, two to three days with PayPal, and seven to ten days with wire transfers.
The Deluxino site has a minimum deposit requirement of £10. Note that the same amount is also the minimum withdrawal limit.
Customer Support
Deluxino has a very good FAQ section, which should offer solutions to most of the issues that you encounter. For additional assistance, you can contact the customer support team via phone or the website’s online form. The phone support is available between 10 a.m. to 2 a.m., seven days a week, and it’s the faster option since it can take up to 72 hours for representatives to respond to online form messages.
Our Deluxiono review wouldn’t be complete if we didn’t mention that there’s a separate team that can help you with setting up gaming limits for yourself or cancelling your membership entirely. The team consists of professionals trained in recognizing compulsive or underage gambling. If you begin to suspect that you may have a gambling problem, know that you can email or call them 24/7.
